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Reservation guide

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  • A visit reservation allows you to arrange a date and time on-line before visiting an immigration office

        - just as you would reserve a flight/movie ticket or make an appointment with your doctor.

  • If you make a reservation and visit the immigration office with a receipt, you can file applications with
    an exclusive counter at the arranged time without waiting.

        - Available time for online reservations: 24/7
        - Who can use the services: registered HiKorea members only
        - One-day advance policy: you should make a reservation at least one day prior to the potential
          appointment date. Therefore, a reservation made on the appointment day is not effective.
          * Reservations for the extension of stay can be made up to 4 months in advance of the expiration
            date of stay

        - Cancellation of reservations: you can cancel a reservation until the day before the appointment date.
          (You cannot cancel your reservation on the appointment day.)
        - Void reservation: please be advised that if you cancel a reservation, or if you do not make
          an appearance until five minutes past the arranged time or designate a wrong office or counter,
          your appointment becomes ineffective.

        ※ As of May 29, 2017, reservations for visit can be made using civil petitioner’s real name only.
           Therefore, those who want to make reservations for visit are required to log in after signing up for the
           membership, or become authenticated as non-members.

  • Please print out your receipt, make sure that all the details of the appointment are in order
    (such as the office, date and time, counter or reservation number, etc.), and present it when you
    come for the appointment.
  • Please go to [My e-Applications > Manage e-Applications] to check your reservation or print out a receipt.
  • For more information, please call our Immigration Contact Center at ☎ 1345 from anywhere in Korea.
    • ■ Those under the jurisdiction of Cheonan Immigration Branch Office may also use the services at Asan Multicultural Immigrant Plus Center for their civil affairs.
    • (※ The services at the Center is NOT available for those under the jurisdiction of Dangjin Immigration Branch Office.)
    • - Available services: Sojourn (Except permanent residency), Certificate issuance, and Adjudication affairs.
    • ■ For Visit Reservation at Asan Multicultural Immigrant Plus Center, Please select the Center after clicking on Cheonan Immigration Branch Office.

Guide for the former users of the Ministry of Justice’s e-Application system

  • Using e-Applications
    - The members of the Ministry of Justice’s web-site ( must sign up for HiKorea
    ( as well in order to file e-applications to use online reservations or other services.


Immigration Contact Center 1345
로고 외국인을 위한 전자정부


  • Join, Reserve Visit, Immigration Related Information : 1345 (FAX : (02)2650-4550)
  • Recruitment / Employment Related Informationtion(Ministry of Labor) : 1577-1350