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Immigration Contact Center for foreigners


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The Immigration Contact Center(1345) Information platform on administration service and life in Korea for foreigners, offered in multilingual support feature



Service Information

  • Counseling service hours : 09:00 to 22:00 on weekday (After 18:00 pm, services are available in Korean, English, and Chinese)
  • Dial 1345 anywhere in the nation using landline or mobile phones
    ※ Dial 82-1345 from abroad (without an area code)
  • ARS information
    Press 1 : For location and jurisdiction of each immigration office, and service hours.
    Press 2 : For visa application results
    Press 3 : For foreigners’Retirement Report and Workplace Report of Overseas Koreans on Work and Visit by fax
    Press 0 : To talk directly to a counselor
  • For telephone counseling in foreign languages: Dial 1345 and press the number for the language you want following the ARS information and press * button.
connection to the number 1345 and ARS(Welcome, how can I help you?)  and then press the following numbers.(1.KOREAN 2.CHINESE 3.ENGliSH 4.VIETNAM 5.THAI 6.JAPANESE 7.MONGOliAN 8.INDONESIAN 9.FRENCH 10.BANGLADESH 11-PAKISTANI 12-RUSSIAN 13.NEPAli 14.CAMBODIAN 15.MYANMAR 16.GERMANY 17.SPANISH 18.ARAMAIC) and press *

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Immigration Contact Center 1345
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  • Join, Reserve Visit, Immigration Related Information : 1345 (FAX : (02)2650-4550)
  • Recruitment / Employment Related Informationtion(Ministry of Labor) : 1577-1350